Reference

Our Legal Terms for Indonesian Accounts

wdboss operates under a defined legal framework that governs how your account, your data, and your transactions are handled — access depends on local law in Indonesia.

Jurisdiction: depends on local lawPayments: DANA, OVO, GoPay, QRISAccount data protectedTerms updated and datedContact path available

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What Our Legal Terms Actually Cover

wdboss Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our terms of use set out the binding rules between you and wdboss the moment your account is created. They cover eligibility (where local law permits), account ownership, fund handling via DANA, OVO, GoPay and QRIS, and the conditions under which we may suspend or close

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an account. Withdrawal requests go through an identity-verification step before funds are released — this is a legal requirement we cannot waive, not an optional process. The terms also define how disputes are escalated, how we notify you of changes, and which governing law applies. If
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a term is updated, we post the revised version with a new effective date and send a notification to your registered contact. Indonesian payments processed through QRIS or bank transfer are subject to local transaction rules as well as our own policy layer.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights under our terms, a data request, or a dispute regarding a DANA or OVO transaction, our support team…

ACCOUNT SECURITY DETAIL

How wdboss Handles Data, Cookies and Account Security

Your data is stored on encrypted servers and is never sold to third parties. We use session cookies to keep your account authenticated and preference cookies to remember your lobby settings —…

Data Retention

We keep your account data for as long as your account is active and for a legally required period after closure. You may request a full data export through the account settings panel at any time.

Cookie Policy

Session and preference cookies are used. No third-party advertising cookies are placed without your consent. You can review active cookies in your browser settings; blocking session cookies will log you out.

Account Security

All accounts require email verification and a strong password. Two-factor authentication is available and strongly encouraged, especially if you use DANA or OVO for frequent withdrawals from Bandung or elsewhere.

Identity Verification

We verify identity before processing your first withdrawal. This step is a legal requirement where local law permits financial transactions. Upload your national ID inside the account panel — the check usually completes within 2 hours.

Who to Contact for Data Changes

To correct, update, or delete personal data held on your account, contact our legal inbox by email. We process data-change requests within 5 business days and confirm completion in writing.

Transaction Records

Every DANA, OVO, GoPay, and QRIS transaction is logged with a timestamp and reference code visible in your account history. You may download a full statement for any 90-day period directly from the wallet section.

Frequently Asked Legal Questions

Below are the questions we receive most often about our terms, your rights, data handling, and account access. If your question is not covered here, reach us via live chat or the legal email inbox and we will respond within the timeframes stated in our terms.

Account access depends on local law in your region of Indonesia. You must be of legal adult age as defined by Indonesian law and must not be excluded by any applicable local regulation before you proceed to open an account.

We collect your name, email address, date of birth, and payment details such as your DANA or OVO wallet ID. This data is used solely for account operation, identity verification, and legal compliance — never sold to advertisers.

Log into your account, navigate to Settings, then Data & Privacy, and submit a data-export request. Alternatively, email our legal inbox. We deliver your data package within 5 business days in a standard readable format.

Yes. Submit a written deletion request to our legal email. We will close your account and purge personal data within 10 business days, except records we are legally required to retain under applicable Indonesian financial regulations.

We post the revised terms with an updated effective date and send a notification to your registered email. Continuing to use your account after the effective date constitutes acceptance of the new terms as stated in our policy.

Identity verification is a legal requirement where local law permits financial transactions. It protects you from unauthorised withdrawal attempts. The check covers a national ID document and usually completes within 2 hours of submission.

Raise a dispute via live chat or email within 30 days of the transaction date. We review the QRIS, GoPay, DANA, or OVO transaction log and issue a written decision within 7 business days, as set out in our terms.

Our Legal Terms for Indonesian Accounts

How to Reach Us on Legal Matters

How wdboss Handles Data, Cookies and Account Security

Data Retention

Cookie Policy

Account Security

Identity Verification

Who to Contact for Data Changes

Transaction Records

Frequently Asked Legal Questions

01 Who can open an account on wdboss?

02 What data does wdboss collect when I register?

03 How do I request a copy of my personal data?

04 Can I ask for my account and data to be deleted?

05 What happens if the legal terms are updated?

06 Why is identity verification required for DANA or OVO withdrawals?

07 How are disputes about transactions handled under your terms?

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