Reference

How wdboss Protects Your Personal Data

At wdboss, your personal data is handled with a clear set of rules — what we collect, why we collect it, and how long we keep it.

Data collected only as neededDANA, OVO, GoPay & QRIS transactions securedYour rights — access, correction, deletion24/7 privacy support channelRetention periods clearly defined

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What This Policy Covers and Why

wdboss Service availability depends on jurisdiction. Users are responsible for checking local law before access.

wdboss collects the information you provide when you open an account — your name, email address, and contact number — along with transaction records generated when you deposit or withdraw using DANA, OVO, GoPay, or QRIS. We also collect device data such as IP address and

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browser type to keep your session secure. Access to certain features depends on local law, and data handling practices align with the jurisdiction in which you access our platform. We do not sell your personal data to third parties. Data shared with payment processors — including
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QRIS gateway partners — is limited to what is strictly required to complete a transaction. Your data stays within controlled environments, and any cross-border transfer is governed by contractual data-protection clauses. Players in Surabaya and across Indonesia are subject to the same data standards described in
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this document.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data Rights

If you want to access, correct, or request deletion of your personal data, our dedicated privacy team is reachable seven days a week.

DATA HANDLING PRACTICES

Six Ways We Keep Your Data Safe

From the first account step to every transaction you complete, wdboss applies concrete data-protection measures.

Encrypted Data Storage

All personal data — including account details and DANA, OVO, GoPay, and QRIS transaction records — is stored using AES-256 encryption. Data at rest and in transit is protected by the same standard.

Cookie Usage & Controls

We use session cookies to keep you logged in and analytics cookies to improve page load times. You can review and adjust cookie preferences at any time from the Cookie Settings link in the site footer.

Account Security Steps

Two-factor authentication is available for your account. We recommend enabling it under Security Settings. Any suspicious login attempt triggers an automatic email alert to your registered address.

Data Retention Schedule

Account data is retained for the duration of your active account plus a legally required period of up to five years after closure, where local law requires it. You can request a full copy of retained data at any time.

Third-Party Data Sharing

We share your data only with payment processors (DANA, OVO, GoPay, QRIS gateway partners) and identity-verification services, strictly to complete your transactions. We never share data with advertisers.

Data Correction & Deletion Rights

You have the right to request correction of inaccurate data or deletion of your account data. Submit a request via live chat or email and we will action it within 14 calendar days, subject to applicable local law.

Your Questions About Our Privacy Policy

Below are the questions we receive most often about how wdboss handles your data. Each answer is specific to our platform's actual practices — from how DANA deposits are logged to how long we keep your account records after closure.

We collect your name, email address, phone number, and date of birth at registration. When you transact via DANA, OVO, GoPay, or QRIS, we also log transaction IDs and timestamps. Device data such as IP address and browser type are collected for security purposes.

Payment data is passed directly to the relevant payment processor — DANA, GoPay, OVO, or QRIS partner — using an encrypted connection. We store only a transaction reference and status; we do not store your full wallet credentials or bank account numbers.

Yes. Submit a data access request via live chat (08:00–23:00 WIB) or by email. We will compile and deliver a full data export to your registered email address within 14 calendar days of confirming your identity.

We retain account and transaction records for up to five years after account closure, where local law requires this. After the retention period expires, data is securely deleted from our systems. You can request confirmation of deletion once it is complete.

We share data only with payment processors (DANA, OVO, GoPay, QRIS gateway partners) and identity-verification providers. We do not sell data to advertisers or analytics platforms. Any third-party partner is contractually bound to our data-protection standards.

Go to Account Settings and select Privacy Request, or contact us via live chat or email with a clear description of what needs to be corrected or deleted. We aim to resolve all requests within 14 calendar days, subject to applicable local law.

We use session cookies for login continuity and analytics cookies to monitor page performance. You can review your cookie preferences and withdraw non-essential cookies at any time by clicking Cookie Settings in the site footer — no account access is required to do this.

How wdboss Protects Your Personal Data

Reach Us About Your Data Rights

Six Ways We Keep Your Data Safe

Encrypted Data Storage

Cookie Usage & Controls

Account Security Steps

Data Retention Schedule

Third-Party Data Sharing

Data Correction & Deletion Rights

Your Questions About Our Privacy Policy

01 What personal data does wdboss collect when I open an account?

02 How is my payment data handled when I use DANA or GoPay?

03 Can I request a copy of all the data wdboss holds about me?

04 How long does wdboss keep my data after I close my account?

05 Does wdboss share my data with any third parties?

06 How do I request correction or deletion of my personal data?

07 Does wdboss use cookies, and can I control them?

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